It will only take you 6 minutes to walk to Windows on the Sea from the Ocean Bay Park Ferry terminal.
Do you have a minimum booking age requirement?
Yes, our minimum age for the responsible booking party is 31 and the responsible party must be present for the entire stay. Our home is designed for families gathering and not a party home.
Do you have a minimum stay requirement?
Yes. During the peak summer we require a minimum stay of 7 nights (Sunday-Sunday). In the shoulder season we accept bookings for 2 nights or greater. Major holiday stays would typically have a longer requirement during shoulder season.
Can I get groceries in Ocean Bay Park?
Yes! There are many options during all available seasons for grocery including delivery. We have an extensive guide to help you navigate the unfamiliar territory if it's your first time.
Is the beach crowded?
No. We like to call it our "practically private beach" because it's typically very quiet. No one would come to our block's beach unless they lived on our walk and there are no hotels nearby.
How do I get my things from the ferry to the home?
Even though it's only 6 minutes from the ferry to our home, when you come for a week you likely have a lot with you. We provide an oversized farm wagon at the ferry depot so you can load it up with your belongings. No need to pack heavy though as we have all the essentials (and then some) for an amazing beach week.
Can I drive to Windows on the Sea?
No. One of the most special parts about Fire Island is that there are no cars allowed (except for emergency and special vehicles). This makes getting here a little more challenging, but worth it. We have a complete guide that will tell you all you need to know about getting to our home with relative ease.
What is your cancellation policy?
If a guest cancels their reservation at least 365 days before the arrival date, they will receive a full refund of their reservation deposit. If the guest cancels their reservation between 365 and 90 days before the arrival date, the reservation deposit will only be refunded if a new guest can be found to book the same dates at the same total rate. If the guest cancels their reservation less than 90 days before the arrival date, the total amount due (minus the cleaning fee) will be forfeited.
What are the check-in/checkout times?
We provide check-ins at 4pm and checkouts at 10am. Direct guests have priority for early check-ins/late checkouts when possible.
How do I make a reservation?
You may send us a booking request, with your specific dates via our booking engine here.
What payment method do you accept?
We accept all major credit cards. They are securely processed through our booking engine via Stripe.
Is there a security deposit required?
We've recently removed our security deposit requirements and provide a damage waiver instead. As part of our effort to help you relax and enjoy your stay, we have partnered with Safely.com to provide you with protection for accidental property or contents damage. The cost of this protection has been included in your rental rate and fees and covers you for accidental damages during your stay up to $10,000 of coverage. Complete terms regarding the Trust and Safety coverage can be found at https://go.safely.com/apluswprojects10k/
Is smoking allowed at the property?
No, we do not permit smoking at the home or on the property.
Are pets allowed?
While we are animal lovers ourselves, we are not permitted to host animals in order to maintain an allergy friendly environment for guests (and particularly our eldest son who has severe asthmatic allergies).
Is there parking available?
Some of the joys of Fire Island include the fact that we have no cars. You'll be able to park your car on the mainland at one of the lots operated by Fire Island Ferries.
Are there additional fees or taxes?
We provide all of the fees included in the quote you'll receive when you select your dates. Each of them will have a rental fee, a cleaning fee, a damage waiver fee and taxes for Suffolk county.
What is included in the rental?
Everything. Truly everything. We provide luxury bamboo linens on all beds, towels for bathroom use, towels for pool use, towels for beach use, 10 adult beach cruisers, 4 children's bicycles, a carrier for the littlest tikes. We have propane for the massive Weber gas grill, unlimited heating for the pool and hot-tub, air-conditioning in each of the bedrooms. You'll have toilet paper, paper towels, hand-soap, body soap, shampoo and conditioner. The kitchen is fully stocked with standards like place settings for 14 people (including kidsware), a blender, toaster, instant pot, waffle maker, electric griddle, coffee bean grinder and a mandolin. This isn't the exhaustive list, but we've continued to add things over the years to make Windows on the Sea truly a home away from home for ourselves and our guests.
What happens is something gets damaged or broken?
Just please let us know immediately. As part of our effort to help you relax and enjoy your stay, we have partnered with Safely.com to provide you with protection for accidental property or contents damage. The cost of this protection has been included in your rental rate and fees and covers you for accidental damages during your stay up to $10,000 of coverage. Complete terms regarding the Trust and Safety coverage can be found at https://go.safely.com/apluswprojects10k/
How can I contact the host during our stay?
As a direct guest, you'll have access to us via our booking platform communications in addition to voice calls and mobile messaging. We have on-ground team-members that will be able to assist for immediate items.
What ferry should I take to get to Windows on the Sea?
We are located in Ocean Bay Park in the greater part of Ocean Beach. You'll take the ferry from Bay Shore and then you're only a 6 minute walk to our home!